Tenant Handbook


Download PDF

Elevator Service

Elevator service is available 24 hours a day. There are 4 passenger elevators and 1 dedicated garage elevator, all equipped with a telephone or intercom connection to Thyssen Krupp. Small deliveries on luggage carts or carts with rubber wheels are allowed in these elevators.
 
The freight elevator is available on a first-come, first-served basis. Deliveries that require more than two trips in the freight elevator or longer than 30 minutes must be made after hours.
 
Normal freight elevator hours are 8:00 a.m. to 5:30 p.m. weekdays.
 
If an elevator fails to operate properly, please notify the Building Management Office or Security immediately.
 
If for some reason an elevator does malfunction and you are detained inside the elevator cab, remain calm.
Modern elevator technology makes it virtually impossible for the elevator to fall. There is no physical danger in a stalled elevator, only the inconvenience of waiting to be released. Push the Emergency Call Button on the inside of the elevator cab to notify the Security Desk of your predicament. You will be contacted through an intercom system and given instructions on what to do. The elevator company will be notified immediately and a technician dispatched to correct the problem. During business hours, these technicians are usually on-site and can respond very quickly. Property Management staff and/or Security will remain in constant contact and let you know what is being done.
 
Elevator service is available 24 hours a day. After normal business hours, you must use your access card to access the elevators at the lobby level. If an elevator fails to operate properly, please notify the Building Management Office or Security immediately.